Privacy Policy

    Last updated: March 24, 2026

    Information We Collect

    When you submit a booking through our website, we collect the following personal information necessary to fulfill your rental order:

    • Name — to identify you and your booking
    • Email address — to send booking confirmations, status updates, and receipts
    • Phone number — for day-of event coordination and communication
    • Delivery address — to deliver and set up your rental equipment

    What We Do NOT Collect

    We do not collect, store, or process any payment card information (credit card numbers, CVV, etc.) on our website. All payment processing is handled by secure third-party payment processors.

    How We Use Your Information

    Your personal information is used exclusively for:

    • Processing and fulfilling your rental booking
    • Communicating about your event (confirmations, reminders, status updates)
    • Day-of-event delivery coordination
    • Internal record-keeping and business operations

    We do not sell, trade, or share your personal information with third parties for marketing purposes.

    Data Retention

    We retain your booking information for a maximum of 18 months after the booking date. After this period, your personal data is automatically and permanently deleted from our systems. This gives us sufficient time to handle any post-event matters while ensuring your data is not stored indefinitely.

    Data Security

    We take reasonable measures to protect your personal information, including:

    • Encrypted data transmission (HTTPS/TLS)
    • Row-level database security restricting access to authorized personnel only
    • Role-based access controls for administrative functions
    • Audit logging of administrative actions

    Your Rights

    You have the right to:

    • Request access to the personal data we hold about you
    • Request deletion of your personal data at any time
    • Request correction of inaccurate personal data

    To exercise any of these rights, please contact us at Ben@bullfrogbouncers.com or call 479-800-0100.

    Changes to This Policy

    We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

    Contact Us

    If you have any questions about this privacy policy or how we handle your data, please contact us:

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